What It's Like to Work with RAECO Rents

RAECO Rents helps industrial hygiene and safety professionals complete critical projects on time with calibrated, field-ready equipment, expert human support, and transparent rental terms. Here is what that looks like in practice, in our customers' own words.

A first-time customer contacted several rental companies for an infrared camera. By the time some replied, ours was already on the job.

...you guys were great to work with. I had sought out an infrared camera from 3-4 places. What set you guys apart from the rest of the pack was your communication, the ability to schedule the delivery and support.

Other places either didn’t respond to online requests or did not allow for us to schedule the delivery timeline. We had the camera in hand before some of your competitors even responded to us. That scheduling ability was huge for us since we had a lift being delivered to a jobsite and needed to coordinate with our in-house labor.

Overall, it was a very solid experience, and we will be using you guys in the future.

Andrew R. , EVP

A Real Person Answers

Call Monday to Friday, 8 AM to 6 PM CT, and you reach someone who can help. All of our equipment is held at our Gurnee, Illinois and South Salt Lake, Utah facilities, so the people answering the phone know the instruments.

One contact handles your whole order, for any quantity. No calling other branches to check availability.

Raeco Rents is my go-to whenever I have an urgent project. Their team is always quick to respond and they make sure I get exactly what I need, right when I need it. On top of that, their website is a huge help when I'm preparing quotes it's easy to find the right equipment, access detailed specs, and get the information I need to move fast for my clients.

Sandra J.
EHS Specialist
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Equipment That's Ready for the Field

Every rental is backed by our Instant-On Guarantee. Every unit works right out of the box: calibrated, certified, and tested to industry standards.

All necessary accessories, software, and technical support are included with every rental, so what you open is what you need to start work.

We (Consultants) only look as good as our equipment does. With Raeco Rents, everything looks great!

Josh L.
Engineer
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It Arrives When Your Project Needs It

We ship anywhere in the United States, and most orders ship same day. We plan delivery ahead of your rental start date, and no rental fees accrue while equipment is in transit.

When your project timing shifts, we work with you on it.

I'm not sure you can imagine the amount of trust we place with you. Over the years, we've come to expect your 'on-time, on-mission support.' There are no interruptions or equipment failures, and we don't have to spend the time, money, and effort to reschedule our compliance requirements.

Rick D.
Consultant
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Expert Help, Not Just Order Taking

Our team knows industrial hygiene applications. We help you choose the equipment the job actually requires, get it set up, and troubleshoot in the field when questions come up.

Give Pat a pat on the back. She's terrific to work with. She helped educate me with what I truly needed for the job. She was great. Thank you!

Lee L.
Safety Manager
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Easy from Order to Return

You get clear updates while your order is on the way, a return label and step-by-step return instructions in every shipment, and free 24/7 access to the RAECO Rents YOUniversity training library.

Want the details? See how renting with RAECO Rents works.

I was very pleased renting equipment from you for the first time. It arrived on time. I was able to review the equipment that afternoon (Portacount) and set up the people in the database that I would be conducting the fit test on the next morning. The return process was simple because of the step by step instructions that were included. Thank you! We will use you again!

Kristy K.
Industrial Hygienist
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When Something Goes Wrong, We Make It Right

Carrier delays and field problems can happen on any project. What matters is how fast your rental company responds. Our team treats a stalled job like our own.

When a shipping problem resulted in my rental not arriving, Matt went the extra mile (or in this case many miles!) to make sure that I had the instrument I needed to meet my client's needs. He picked up a replacement unit and delivered it to me the next morning. Total elapsed time between problem notification at 9 p.m. to personal delivery: 11 hours. That is service!

Kay R.
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Every quote on this page appears exactly as the customer wrote it. Read more customer reviews.

Ready to Start Your Project?

Tell us what you need to measure and when. Our team will help you get the right equipment on site.

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