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TSI PortaCount Troubleshooting Guide: Fix Daily Check Failures & Fit Test Failures

This guide covers troubleshooting techniques and software operation for the TSI PortaCount 8030/38 and 8040/48 series, as detailed in the technical deep dive video.

PortaCount Daily Check & Fit Testing Guide

Use this guide to prep your PortaCount kit, complete the daily check, troubleshoot common failures, and manage software/data.

Step 1: Hardware Setup & Essentials

Before starting, ensure all required accessories are ready for the daily check and fit test:

  • Connections: Plug in the PortaCount (8030/38 models) or power on the 8040 unit and laptop. 01:02
  • Kit Essentials: You will need the twin tubing, zero filter, USB drive (containing the database), and the alcohol cartridge/wick. 01:24
  • Alcohol Cartridge: Fill the cartridge only 1/4 of the way to avoid flooding the unit. 03:05

Step 2: Performing the Daily Check

The daily check ensures the unit is functioning correctly before official testing begins:

  • Database Selection: Ensure the “TSI PortaCount Database” is selected from the USB drive. Avoid “Demo/Training” mode, as data will not save. 02:14
  • Connecting Tubing: Match the blue tube to the blue intake and the silver tube to the silver intake. 02:56
  • N95 Check: If testing N95 masks, ensure the N95 checkbox is selected before starting. 03:21

Step 3: Troubleshooting Common Failures

If the daily check or fit test fails, try the following:

  • Low Ambient Particles: If the first part of the check fails, turn on a particle generator to increase particle count in highly filtered areas. 04:25
  • Wick Replacement: If issues persist, replace the alcohol wick with a fresh one and allow it time to soak properly. 04:48
  • Zero Check Failure: If the unit detects particles during the zero check, replace the zero filter with the spare provided. 06:01
  • Mask Issues: Confirm you’re using the correct mask adapter kit. Subjects should avoid smoking 30 minutes prior and be clean-shaven for best results. 08:28

Step 4: Software Management (FitPro Ultra & FitPro+)

Data management varies slightly depending on your PortaCount model:

  • 8040 Series (FitPro Ultra): If the tablet won’t connect, ensure Wi-Fi is linked to the specific serial number of the unit. 09:49
    • Database Management: Create new databases or view fit test history via the left-hand menu. 10:36
  • 8030 Series (FitPro+):
    • Managing People/Respirators: Use the software icons to add employee details and respirator types to the library. 13:04
    • Importing/Reporting: Use the “Database and Data Records Tool” to browse the USB drive and import results for printing or viewing. 14:47

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